Privacy Policy — TukTuking Madeira

Last updated: November 24, 2024

1. Information We Collect

At Tuktuking, we collect the following types of information:

  • Name and contact information when you make a booking
  • Payment information for processing your tour reservations
  • Photos you agree to share during our tours
  • Feedback and reviews you provide about our services

2. How We Use Your Information

We use the collected information to:

  • Process and confirm your tour bookings
  • Communicate with you about your reservation
  • Improve our services based on your feedback
  • Send you promotional offers (with your consent)
  • Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

  • Tour guides and operators necessary for your booking
  • Payment processors to complete transactions
  • Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of sensitive data
  • Secure payment processing
  • Regular security assessments
  • Limited staff access to personal information

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • File a complaint with relevant authorities

6. Cookies Policy

Our website uses cookies to:

  • Improve website functionality
  • Analyze website traffic
  • Remember your preferences
  • Provide personalized content

7. Contact Us

If you have questions about this privacy policy, please contact us:

  • Email: info@tuktuking.pt
  • Phone: +351 932 092 969
  • Address: Av. Sá Carneiro, 9000-000 Funchal

8. Updates to This Policy

We may update this privacy policy from time to time. The latest version will be posted on this page with the effective date.